You create value when you contract a technical writer who specializes in user manuals and customized single-source authoring.
First step: bring me in so we can scope and estimate your contract technical writing project. I'll produce the accurate, helpful content for the project and ensure you're set up to keep generating quality, low-cost content.
I am based in Toronto and serve clients throughout Canada, the US, the UK and Europe. For more than 15 years I have developed core technical writing projects, including:
- Manuals
- Online help
- Training courses
- Marketing content
...for clients such as:
- IBM
- PricewaterhouseCoopers
- Scientific-Atlanta
- Rogers Communications
and
- Fast-growing companies like yours with big‑company standards and expectations for the technical writing content you produce
My experience developing advanced software and hardware manuals in the health industry, telecommunications industry, and finance industry means that you get a seasoned contract technical writer who understands your technology.
I continually extend my technical writing skills so you know your customers
will get the effective information they need. And my experience
migrating companies to efficient single-source technical writing means you can start cutting costs, while you increase quality and productivity.
As a result, you get technical writing for your manuals, training and marketing that maintains a high standard that makes a meaningful difference for your users.
Ultimately, doing it right helps your bottom line. You speed up your customer's learning curve, you lower their need for expensive technical support and you know that updating your documents and developing new information will always be quick, affordable and impressively professional.
Four ways you can use my contract technical writing services...
1. Call me when you need a contract technical writing professional for your online help project
My experience developing user documentation and instructional
materials ensures that your online help content will be constructed
efficiently and be effective for your users.
442-topic online help system for VisualSonics' High Resolution Photoacoustic Imaging System for pre-clinical and medical research. More
Of course, I'll help you migrate your documentation to a single-source platform.
And if you're up and running already, I'll still fit in well with you because I work with the technical
writing authoring tools you're probably using now, including:
- RoboHelp
- IBM Knowledge Producer
- HTML editors
- XML single sourcing software including Epic Editor
So, whether your technical writing project requires context-sensitive or stand-alone application help—in XML, SGML, or HTML—I am productive for you right away.
2. Call me when you want single-source documentation so you can lower your contract technical writing costs and increase productivity
I help companies move to single-source documentation with tools such as:
- AuthorIT
- Epic Editor
- Structured FrameMaker
Most importantly, whether you contract me as a technical writer to
help you implement single-source documentation or produce your manuals and training with more established tools, you get a solid, experienced contract
technical writer who:
- Thoroughly understands the information development process, from
document planning to prototyping, authoring, and document management
- Produces clean and concise procedures and descriptions
- Enjoys working with people, so I interview subject matter experts efficiently and fit into your technical team quickly
Developing content on Author-it, arguably the most cost‑effective single-sourcing authoring platform for developing technical writing manuals and online help. More
True, clients increasingly want single-source technical writing systems, but you might not need that yet. Of course you still
demand quality technical writing, and I continue to author with today's most established technical writing tools:
- FrameMaker
- Microsoft Word
- RoboHelp
- Dreamweaver
- Acrobat
For graphics, I typically use:
- Photoshop
- Illustrator
- CorelDraw
- Snag-It
For screen video captures, I use:
- Adobe Captivate
- TechSmith Camtasia Studio
And with years of experience working in both Lotus Notes as well as Microsoft Office
productivity environments, you've got a contract technical writer who
will probably be up and producing for you by 8:25 a.m. on day one.
3. Call me when you need a contract technical writing professional for your training course project
Whether you need technical writing help to develop your own course or want to deliver a technical writing course to your own people, I will deliver it for you.
I produce:
- Web-based training
- CD-ROM courseware
- Facilitator-based training
I enjoy developing training content, to some degree because I come from a
line of university educators and authors. But mainly because I like to
help people achieve.
Series of Trainer's Guides and User Workbooks for a series of training courses for Omnivex Moxie and Omnivex Display Director software. These facilitator-based training courses are delivered worldwide to the company's distributor channel. More
I bring considerable real world training experience to my writing. I develop and deliver technical writing courses
for Fortune 500 companies. And I also bring experience as a software
trainer, swim instructor, swim coach, hockey coach, and volunteer with
physically and mentally challenged kids.
So finding the right way to impart new skills and knowledge comes fairly easily. For you that means you get a naturally flowing course that gets completed quickly and at a fraction of the cost of a traditional course development firm.
And as a senior contract technical writer, I understand and appreciate the
tight deadlines, tighter budgets, and large workloads that typically
characterize these projects. So I make sure your project gets done right, and done fast.
4. Call me when you need a contract technical writer for your marketing communication
Writing marketing communication is actually how I started my
technical writer career, before I knew there was an actual writing
discipline called technical writing.
Annual report for Advantex, a unique marketing firm that manages white label rewards accelerator programs. Trades under the symbol ADX on the Toronto Venture Exchange. More
Today, my marketing services include:
- Search engine optimization copywriting for higher search engine ranks
- Web copywriting that converts visitors into customers
- Brochures that sell even the most technically sophisiticated product
- Newsletters that keep moving your prospects through the sales cycle
Web copywriting and search engine optimization for WitzTraining.com. More
Your copywriting will sell because it is not only technically accurate, but also persuasive and on-brand. This way..
- Your technology connects with your prospects
- More of your prospects become customers
►► See my technical writing examples
Contact me now...
