Authoring online help and single-sourced docs

PORTFOLIO

User and reference docs
Instructional materials
Online help
Marketing content
Technical writing examples

RESOURCES

Projects: Context-sensitive and stand-alone application help. Policies and procedures. Website orientation help systems.

Services: Migrating to single-source authoring platform, developing single-sourcing object templates, interviewing content owners and engineers, prototyping and testing, authoring help, HTML coding, creating graphics.

Tools: AuthorIT, Epic Editor, RoboHelp, Dreamweaver, HomeSite, Acrobat, Photoshop, Illustrator, Visio.

Examples:

	VisualSonics Vevo 2100 Help 442-topic XHTML online help system for the company’s hardware and software high-resolution ultrasound imaging system. As sole contract technical writer, designed and developed custom print output template and custom XHTML template for single-sourcing output. Developed 442 topics and the 101-term index. Published to XHTML Help and PDF.
	Mobivox API Definitions Help 51-topic XHTML online help system for the API definitions available to the reseller partners of this VoIP international calling service. As sole contract technical writer, designed and developed custom print output template and custom XHTML template for single-sourcing output. Developed all content and published to XHTML Help.
	Scian EDC Pro Help 198-topic XHTML online help system for this contract research organization's flagship clinical data management software (one of 14 docs). As sole contract technical writer, designed and developed custom print output template and custom XHTML template for single-sourcing output. Developed all content and published to XHTML Help and PDF.
	Omnivex Display 3 Director User Guide 307-topic user guide for digital signage network software. As lead writer, structured all topics, authored topics, and single-sourced to HTML Help, PDF and Word. As lead information developer, migrated Omnivex to AuthorIT single-sourcing platform, and trained writers to develop content in AuthorIT.
	Firmex Data Room Help 132-topic XHTML online help system for the company’s private-label virtual data room. As sole contract technical writer, designed and developed custom print output template and custom XHTML template for single-sourcing output. Developed 132 topics and the 65-term index. Published to XHTML Help and PDF.
	Telus DM Help 50-topic XHTML online help system for the online print ordering system for this Canadian telecommunications company. As sole contract technical writer, designed and developed custom print output template and custom XHTML template for single-sourcing output. Developed all content and published to XHTML Help and PDF.
	Transcontinental Printing Job Buildout Help 131-topic XHTML online help system for the company’s print job buildout system. As sole contract technical writer, designed and developed custom print output template and custom XHTML template for single-sourcing output. Developed 131 topics and the 133-term index. Published to XHTML Help.
	StoresHub Document Center Help 35-topic XHTML online help system for the company’s private-label document storage repository. As sole contract technical writer, designed and developed custom print output template and custom XHTML template for single-sourcing output. Developed all content and published to XHTML Help.
	RiskBureau online help 81-topic context-sensitive online help system for a Web-based financial risk management app. As sole technical writer, worked with 12 developer SMEs. Authored in RoboHelp HTML.
	IBM software readme 13-page readme and summary document of the 31 resolved defects for Tivoli Intelligent ThinkDynamic Orchestrator V 2.1. For xml single sourcing, authored in Epic Editor to implement XML authoring to HTML.

Next step: Contact me by email, or by phone at
(416) 421-4710.