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Authoring online help and single-sourced docs

PORTFOLIO

User and reference docs
Instructional materials
Online help
Marketing content
Technical writing examples

RESOURCES

Projects: Context-sensitive and stand-alone application help. Policies and procedures. Website orientation help systems.

Services: Migrating to single-source authoring platform, developing single-sourcing object templates, interviewing content owners and engineers, prototyping and testing, authoring help, HTML coding, creating graphics.

Tools: AuthorIT, Epic Editor, RoboHelp, Dreamweaver, HomeSite, Acrobat, Photoshop, Illustrator, Visio.

Examples:

	Omnivex Display 3 Director User Guide 307-topic user guide for digital signage network software. As lead writer, structured all topics, authored topics, and single-sourced to HTML Help, PDF and Word. As lead information developer, migrated Omnivex to AuthorIT single-sourcing platform, and trained writers to develop content in AuthorIT.
	SciAn EDC Pro Study Configuration Guide 198-topic HTML Help for contract research organization's flagship clinical data management software (one of 14 docs). As sole technical writer, single-sourced in AuthorIT to HTML Help, PDF and Word.
	RiskBureau online help 81-topic context-sensitive online help system for a Web-based financial risk management app. As sole technical writer, worked with 12 developer SMEs. Authored in RoboHelp HTML.
	IBM software readme Sole-authored the 13-page readme, and the summary document of the 31 resolved defects for Tivoli Intelligent ThinkDynamic Orchestrator V 2.1. For xml single sourcing, authored in Epic Editor to implement XML authoring to HTML.
	AOL website management online help 16-topic online help system for managing content on the GlobalMedic AOL website. As the site's information architect, also coded and tested all scripts. Authored in RoboHelp HTML.
	Mark-to-Future online help 5-step help for investment risk management application. As sole technical writer, worked with four game development team SMEs. Writing only.
	Global Health Record online tutorials As sole technical writer, designed and authored 3-tutorial demo of Internet application. Writing only. Authored in RoboHelp HTML.

Next step: Contact me by email, or by phone at
(416) 421-4710.

Phone: (416) 421-4710