You know you can pay a lot less and get a lot more when you use single-source technical writer authoring tools.
Bring me in, I can help you set it up. Or keep it going. And produce the accurate and helpful content that your users need.
For more than 15 years as a contract technical writer, I have authored:
- User guides
- Instructional materials
- Online help
- Marketing content
...for companies such as:
- IBM
- PricewaterhouseCoopers
- Scientific-Atlanta
- Smaller companies like yours with big company standards for the technical writer they contract
My experience documenting advanced software and hardware in the
health industry, telecommunications industry, and finance industry
means that you get a seasoned technical writer who understands your technology.
I continually extend my authoring skills so you know your customers
will get the effective information they need. And my experience
migrating companies to single-source technical writer authoring means you can start cutting costs, while you increase quality and productivity.
As a result, you get a technical writer who maintains a high standard in the craft.
That lowers your risk because the learning curve with your
technology will be refreshingly short, so you can count on receiving
quality technical writing quickly and affordably.
This, I believe, is why clients continually rely on me to complete
new projects for them. I am confident that I can do the same for you.
Four ways you can use my contract technical writing services...
1. Call me when you want single-source documentation so you can lower your technical writing costs and increase productivity
I help companies move to single-source documentation with tools such as:
- AuthorIT
- Epic Editor
- Structured FrameMaker
Most importantly, whether you contract me as a technical writer to
help you implement single-source documentation or produce your user
documentation with more established tools, you get a solid, experienced
technical writer who:
- Thoroughly understands the information development process, from
document planning to prototyping, authoring, and document management
- Produces clean and concise procedures and descriptions
- Enjoys working with people, so I interview subject matter experts efficiently and fit into your technical team quickly
True, clients increasingly want single-source technical writer
authoring systems, but you might not need that yet. Of course you still
demand quality technical writing, and I continue to author with today's most established technical writer tools:
- FrameMaker
- Microsoft Word
- RoboHelp
- Dreamweaver
- Acrobat
For graphics, I typically use:
- Photoshop
- Illustrator
- CorelDraw
- Snag-It
For screen video captures, I use:
- Adobe Captivate
- TechSmith Camtasia Studio
And with years of experience working in both Lotus Notes as well as Microsoft Office
productivity environments, you've got a contract technical writer who
will probably be up and producing for you by 8:25 a.m. on day one.
2. Call me when you need a technical writer for your instructional design project
Using single-source technical writer authoring software, I produce:
- Web-based training
- CD-ROM courseware
- Training content
I enjoy developing training content, probably because I come from a
line of university educators and authors. But mainly because I like to
help people achieve.
I bring considerable real world training experience to my writing. I develop and deliver technical writing courses
for Fortune 500 companies. And I also bring experience as a software
trainer, swim instructor, swim coach, hockey coach, and volunteer with
physically and mentally challenged kids.
As a seasoned technical writer, I understand and appreciate the
tight deadlines, tighter budgets, and large workloads that typically
characterize these projects. So I make sure your project gets done right, and done fast.
3. Call me when you need a technical writer for your online help project
My experience developing user documentation and instructional
materials ensures that your online help content will be constructed
efficiently and be effective for your users.
Of course, I'll help you migrate your company to single-source documentation using inexpensive tools such as AuthorIT.
But if that isn't one of the technical writer services you're looking
for right now, I'll still fit in well because I work with the technical
writing authoring tools you're probably using now, including:
- RoboHelp
- IBM Knowledge Producer
- HTML editors
- XML single sourcing software including Epic Editor
So, whether your technical writing project requires context-sensitive or stand-alone application help—in XML, SGML, or HTML—I am productive for you right away.
4. Call me when you need a technical writer for your marketing communication
Writing marketing communication is actually how I started my
technical writer career, before I knew there was an actual writing
discipline called technical writing.
Today, my marketing services include:
- Search engine optimization copywriting for higher search engine ranks
- Web copywriting that converts visitors into customers
- Brochures that sell even the most technically sophisiticated product
- Newsletters that keep moving your prospects through the sales cycle
Your copywriting will sell because it is not only technically accurate, but also persuasive and on-brand. This way...
- Your technology connects with your prospects
- More of your prospects become customers
Contact me... 
You can email me, or phone me in Toronto at (416) 421-4710.
