Technical writing examples

VisualSonics Vevo 2100 Help 442-topic XHTML online help system for the company’s hardware and software high-resolution ultrasound imaging system. As sole contract technical writer, designed and developed custom print output template and custom XHTML template for single-sourcing output. Developed 442 topics and the 101-term index. Published to XHTML Help and PDF.

Mobivox API Definitions Help 51-topic XHTML online help system for the API definitions available to the reseller partners of this VoIP international calling service. As sole contract technical writer, designed and developed custom print output template and custom XHTML template for single-sourcing output. Developed all content and published to XHTML Help.

Scian EDC Pro Help 198-topic XHTML online help system for this contract research organization's flagship clinical data management software (one of 14 docs). As sole contract technical writer, designed and developed custom print output template and custom XHTML template for single-sourcing output. Developed all content and published to XHTML Help and PDF.

Omnivex Display 3 Director User Guide 307-topic user guide for digital signage network software. As lead writer, structured all topics, authored topics, and single-sourced to HTML Help, PDF and Word. As lead information developer, migrated Omnivex to single-sourcing platform, and trained writers to develop single-sourced content.

Firmex Data Room Help 132-topic XHTML online help system for the company’s private-label virtual data room. As sole contract technical writer, designed and developed custom print output template and custom XHTML template for single-sourcing output. Developed 132 topics and the 65-term index. Published to XHTML Help and PDF.

Telus DM Help 50-topic XHTML online help system for the online print ordering system for this Canadian telecommunications company. As sole contract technical writer, designed and developed custom print output template and custom XHTML template for single-sourcing output. Developed all content and published to XHTML Help and PDF.

Transcontinental Printing Job Buildout Help 131-topic XHTML online help system for the company’s print job buildout system. As sole contract technical writer, designed and developed custom print output template and custom XHTML template for single-sourcing output. Developed 131 topics and the 133-term index. Published to XHTML Help.

StoresHub Document Center Help 35-topic XHTML online help system for the company’s private-label document storage repository. As sole contract technical writer, designed and developed custom print output template and custom XHTML template for single-sourcing output. Developed all content and published to XHTML Help.

IBM software readme Sole-authored the 13-page readme, and the summary document of the 31 resolved defects for Tivoli Intelligent ThinkDynamic Orchestrator V 2.1. For xml single sourcing, authored in Epic Editor to implement XML authoring to HTML.

Omnivex Moxie courses 8-module, 22-exercise, 72-page workbook for this hands-on 2-day course that teaches advanced features of Omnivex Moxie digital signage software. As sole technical writer, conceived and developed the course, developed 90% of the exercise files, then developed the student and trainer workbooks. One of 5 courses I have conceived and produced for the company.

Application Video Training Designed, wrote, narrated and produced application video content for Visualsonics' Vevo 2100 High Resolution Imaging System, in addition to completing the 456-page operator manual/online help system.

Technical Writing training course 17-module, 38-exercise, 92-page workbook for my 2-day course that gives participants a practical introduction to the core technical writing skills. Developed all content and graphics. I have delivered this customized course content to individual corporations such as Rogers Communications, as well as to groups of individual participants from a range of corporations.

Selling Managed Portfolio Services 64-topic Web-based sales training module. One of seven authored for this major Canadian bank's 19-module Selling Priority Products staff training course.

Document Management System Training Guide 10-page take-away document. Linked to facilitator-based training of global IT group leaders for Big-5 accounting firm's national document management system. Writing, design, desktop publishing.

Financial Pursuit 286-page personal financial planning user guide. As lead editor for the company, ghost-wrote selected chapters, and edited for author Graydon Watters.

One Powerful Mind 248-page Prentice Hall Canada emotional management skills book. Ghost-wrote and edited the book for author Paul Witz.

Leitch Technology - Neo brochure 12-page brochure. One of four brochures for the company introducing integrated modular television broadcast platforms, and a broadcast network control system. Writing only.

Advantex annual report 24-page document for a loyalty marketing company serving institutions with large customer databases. As lead writer, worked closely with the Chairman and CEO, and members of the senior executive team. Writing only.

IPEX case study series Developed seven case studies from notes and text content provided by IPEX. Each case in the series follows the Background / Problem / Solution structure. Writing only.

Exact IT Solutions brochure Four-page brochure for this provider of Toronto-based IT outsourcing services. Developed all writing and laid out the design elements.

algorithmics.com Wrote and coded web content for this financial risk management software company's corporate website. Interviewed company VPs, Directors and product managers to develop content. Doh!-note: I should have screen captured the site as it was when I wrote the content. It has changed now and none of it's mine anymore. Imagine brilliant stuff, though, written by a clearly not-so-brilliant guy.

Health & Wellness Companion 4-page brochure launching an employee based health tracking Internet application. As lead technical writer, worked with company President and senior executives. Writing only.

The Client quarterly newsletter 12-page quarterly corporate newsletter for company sales reps. As sole writer, interviewed company CEO, senior executives, and selected company reps to develop the editorial plan and write stories. Writing only.

What's UP quarterly newsletter 4-page quarterly consumer newsletter. As sole writer for the company, interviewed CEO, senior executives, and product managers to develop the editorial plan and write the stories. Writing only.

Northern Telecom Review newsletter 1987. This thing is so old, I remember the graphic designer angrily cutting and pasting Compugraphic cold type sheets when I'd make a type-o. As sole writer, interviewed company design engineers and product managers to write all articles for this quarterly newsletter detailing Nortel telecom product innovations. Did I ever work with hot metal type? Yes. Papyrus, no.