Paul MacMartin technical writing services
 
 

Low-Cost, High Quality Contract Technical Writing for Your Manuals, Online Help and Marketing

 
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You can pay a lot less and get a lot more when you use a contract technical writer who uses single-source authoring strategies.

Bring me in, I can help you set it up. Keep it going. And produce the accurate and helpful content your users need.

Omnivex technical writer testimonial

For more than 15 years I have developed core technical writing projects, including:

  • Manuals
  • Online help
  • Training courses
  • Marketing content

...for clients such as:

  • IBM
  • PricewaterhouseCoopers
  • Scientific-Atlanta
  • Rogers Communications
    and
  • Smaller companies like yours with big‑company standards and expectations for the technical writing content you produce

My experience developing advanced software and hardware manuals in the health industry, telecommunications industry, and finance industry means that you get a seasoned contract technical writer who understands your technology.

VisualSonics technical writer testimonial

I continually extend my authoring skills so you know your customers will get the effective information they need. And my experience migrating companies to single-source technical writing means you can start cutting costs, while you increase quality and productivity.

As a result, you get technical writing for your manuals, training and marketing that maintains a high standard that makes a difference for your users.

This lowers your risk because the learning curve with your technology will be refreshingly short, so you can count on receiving quality technical writing quickly and affordably.

And, I believe, this is also why clients continually rely on me to complete and continue their most important technical writing projects for them.

I am confident I can do the same for you.

Four ways you can use my contract technical writing services...

1. Call me when you need a contract technical writing professional for your online help project

My experience developing user documentation and instructional materials ensures that your online help content will be constructed efficiently and be effective for your users.

318-topic online help system for VisualSonics High Resolution Imaging System for clinical examination and medical research.

Of course, I'll help you migrate your documentation to a single-source platform. And if you're up and running already, I'll still fit in well with you because I work with the technical writing authoring tools you're probably using now, including:

  • RoboHelp
  • IBM Knowledge Producer
  • HTML editors
  • XML single sourcing software including Epic Editor

So, whether your technical writing project requires context-sensitive or stand-alone application help—in XML, SGML, or HTML—I am productive for you right away.

2. Call me when you want single-source documentation so you can lower your contract technical writing costs and increase productivity

I help companies move to single-source documentation with tools such as:

  • AuthorIT
  • Epic Editor
  • Structured FrameMaker

Most importantly, whether you contract me as a technical writer to help you implement single-source documentation or produce your manuals and training with more established tools, you get a solid, experienced contract technical writer who:

  • Thoroughly understands the information development process, from document planning to prototyping, authoring, and document management
  • Produces clean and concise procedures and descriptions
  • Enjoys working with people, so I interview subject matter experts efficiently and fit into your technical team quickly

Developing content on Author-it, arguably the most cost‑effective single-sourcing authoring platform for developing technical writing manuals and online help.

True, clients increasingly want single-source technical writing systems, but you might not need that yet. Of course you still demand quality technical writing, and I continue to author with today's most established technical writing tools:

  • FrameMaker
  • Microsoft Word
  • RoboHelp
  • Dreamweaver
  • Acrobat

For graphics, I typically use:

  • Photoshop
  • Illustrator
  • CorelDraw
  • Snag-It

For screen video captures, I use:

  • Adobe Captivate
  • TechSmith Camtasia Studio

And with years of experience working in both Lotus Notes as well as Microsoft Office productivity environments, you've got a contract technical writer who will probably be up and producing for you by 8:25 a.m. on day one.

BlueTree technical writer testimonial

3. Call me when you need a contract technical writing professional for your training course project

Whether you need technical writing help to develop your own course or want to deliver a technical writing course to your own people, I will deliver it for you.

I produce:

  • Web-based training
  • CD-ROM courseware
  • Facilitator-based training

I enjoy developing training content, to some degree because I come from a line of university educators and authors. But mainly because I like to help people achieve.

2-day Omnivex Certified Technician facilitator-based training program delivered worldwide to the company's distributor channel.

I bring considerable real world training experience to my writing. I develop and deliver technical writing courses for Fortune 500 companies. And I also bring experience as a software trainer, swim instructor, swim coach, hockey coach, and volunteer with physically and mentally challenged kids.

So finding the right way to impart new skills and knowledge comes fairly easily. For you that means you get a naturally flowing course that gets completed quickly and at a fraction of the cost of a traditional course development firm.

And as a senior contract technical writer, I understand and appreciate the tight deadlines, tighter budgets, and large workloads that typically characterize these projects. So I make sure your project gets done right, and done fast.

4. Call me when you need a contract technical writer for your marketing communication

Writing marketing communication is actually how I started my technical writer career, before I knew there was an actual writing discipline called technical writing.

Annual report for Advantex, a unique marketing firm that manages white label rewards accelerator programs. Trades under the symbol ADX on the Toronto Venture Exchange.

Today, my marketing services include:

  • Search engine optimization copywriting for higher search engine ranks
  • Web copywriting that converts visitors into customers
  • Brochures that sell even the most technically sophisiticated product
  • Newsletters that keep moving your prospects through the sales cycle

Web copywriting and search engine optimization for WitzTraining.com.

Your copywriting will sell because it is not only technically accurate, but also persuasive and on-brand. This way..

  • Your technology connects with your prospects
  • More of your prospects become customers

Exact IT Solutions technical writer testimonial

Contact me now...

You can email me, or phone me in Toronto at (416) 421-4710.

 
 
Phone: (416) 421-4710